Heather Robinson – Receptionist/Administrator


I have been working for the sports centre since October 2012. I went to school at what was City School which is now The Priory Lincoln Academy. I didn’t leave school with many GCSE’s but since leaving school I have completed NVQ level 2 in Direct Care, Business Administration, Front Office, and Customer Service. I also have a Diploma in Hospitality Management, Advanced Apprenticeship in Management and have my Key Skills in Communication and Application of Number.

I started my working career when I was 16 and started working in a residential home. I have worked in several residential/nursing homes, public bars, hotels, and a consultancy firm. I used to volunteer for The Royal British Legion where I used to do the accounts and help with serving breakfast, lunch and serving on the bar.

The areas that interested me within the hotels and the consultancy firm was the finance side. I am the finance officer for the sports centre.

Goals & Aspirations

To make my shop a success. Would love to do a course in finance. To learn more on how to make a website (which I started doing when at one of the hotels)

Hobbies & Interests

Love most crafts especially knitting, cross stitch, card making, I have recently taken up making items out of Resin and Jesmonite (it’s a composite material used in fine arts and crafts, consisting of a gypsum-based material in an acrylic resin). I have a 12-year-old dog called Toffee. Love listening to music, enjoy reading, like going to places I have never been before especially in the UK.

Top 3 most impressive life achievements 

  1. I got to where I am today on my own merit
  2. I taught myself how to use a computer
  3. I learnt how to change a toilet by myself

4 Fun Facts About Me

  1. When I was young I used to be very quiet and shy
  2. Collect teddy bears and keyrings (from places I have visited)
  3. I have a shop for selling my Resin & Jesmonite items
  4. I used to ride a Suzuki SV650s but sold it as couldn’t get the best from it

Best Advice

If you have to ask the price of something, then chances are you can’t afford it.

Favourite Quote

“Every day is a teaching day”